Training for Volunteers

Reset Training Part Two

Before you welcome a family, you are required to attend training provided by Reset. This will prepare you for welcoming the resettled family.

Reset email : [email protected]


Safeguarding Training

Safeguarding Training should be mandatory for all volunteers who will be working directly with the family.

E-learning for all volunteers who will be working directly with the family:

Group members can sign up for the course via this link:

To gain access learners will need to select your Lead Sponsor and Community Sponsorship group name. 

Upcoming training dates for Designated Safeguarding Leads and Project Leads: ( only for groups who Citizens UK is lead sponsor )

  • TBC

Lunch & Learns

Our Lunch & Learns give Community Sponsorship groups a forum to discuss topics that are relevant for welcoming and settling a refugee family in the UK. Topics include

  • How To Build a strong Group
  • Working with Local Authorities
  • Universal Credit
  • ESOL and language
  • Employment
  • Preparing for the End of the Sponsorship Agreement

Sign up to receive calendar invites here.

Additional Training

  • IOM Migration run cultural awareness training for groups. Take a look at the attached flyer below for more information.

  • If your institution is in membership of Citizens UK, you will have access to our world-renowned Community Leadership Training. Speak to your designated Community Organiser about our Taster, 2-Day, 3-Day, and 6-Day Training, or the possibility of running a bespoke training for your group.

Online Courses

Understanding the GDPR - link

Working Supportively with refugees: Principles, Skills and Perspectives - link

Caring for Children Moving Alone: Unaccompanied and Separated Children - link

Volunteering with refugees (start date not released yet) - link 

Migrants and refugees in education: a toolkit for teachers - link

Human Rights: The Rights of Refugees - link


Refugees in the 21st Century - link

Refugee Information Session flyer IOM.pdf
Complete and Continue