Training for Volunteers

Reset Training Part Two

Before you welcome a family, you are required to attend training provided by Reset. This will prepare you for welcoming the resettled family.

Here are a few things to know about the second part of the required training:

  • The training lasts for three hours and can take place on weekends or weekdays, depending on Reset's availability.
  • Reset staff will travel to your region to conduct the training for your Group.
  • The training is designed to be delivered as close as possible to the arrival of the family you will support.
  • To attend, your Group should have submitted your application to the Home Office.
  • There is no set number for how many Group members can attend a training session.
  • In this session you’ll discuss cultural awareness, empowerment, setting boundaries in your support and the logistics of planning for arrival.

When it is safe to do so, training sessions will take place around the UK on a regular basis. Find a schedule of upcoming training dates here or get in touch to book your Part 2 training: [email protected]


Safeguarding Training

Safeguarding Training should be mandatory for all volunteers who will be working directly with the family.

Are Sponsor Refugees your Lead Sponsor? Reset run a monthly Safeguarding Training for our group members.

Upcoming training dates for all volunteers who will be working directly with the family:

  • TBC

Upcoming training dates for Designated Safeguarding Leads and Project Leads: ( only for groups who Citizens UK is lead sponsor )

  • TBC

Lunch & Learns

Our Lunch & Learns give Community Sponsorship groups a forum to discuss topics that are relevant for welcoming and settling a refugee family in the UK. Topics include

  • How To Build a strong Group
  • Working with Local Authorities
  • Universal Credit
  • ESOL and language
  • Employment
  • Preparing for the End of the Sponsorship Agreement

Sign up to receive calendar invites here.

Additional Training

  • IOM Migration run cultural awareness training for groups. Take a look at the attached flyer below for more information.

  • If your institution is in membership of Citizens UK, you will have access to our world-renowned Community Leadership Training. Speak to your designated Community Organiser about our Taster, 2-Day, 3-Day, and 6-Day Training, or the possibility of running a bespoke training for your group.

Online Courses

Understanding the GDPR - link

Working Supportively with refugees: Principles, Skills and Perspectives - link

Caring for Children Moving Alone: Unaccompanied and Separated Children - link

Volunteering with refugees (start date not released yet) - link 

Migrants and refugees in education: a toolkit for teachers - link

Human Rights: The Rights of Refugees - link


Refugees in the 21st Century - link

Refugee Information Session flyer IOM.pdf
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