Completing the Property Offer Form

PSAP - Property Offer Form

You will need to complete a Property Offer Form. You can download this here:


Answering the Questions



Maximum age for children sharing rooms

You will need to check your Local Authority's guidelines on this. Typically,

  • two children aged 0-9 can share a bedroom whatever their sex
  • two children aged 0-15 can share a bedroom if they are the same sex

But this slightly varies across councils.


Can the area cater for people: requiring serious medical treatment*/ requiring regular medical treatment** / requiring any psychological treatment / special educational needs / workplace needs

*Serious Medical Needs: people with acute medical conditions, who require surgery, have a serious chronic and/or progressive condition (e.g., cancer, dialysis). 

**Regular Medical: people with less serious medical conditions who require regular access to a hospital/doctor (e.g., diabetes, asthma). 

Families with medical needs often have to wait a very long time to be resettled, because they require different size properties or properties with specific characteristics. The UK will be focusing on resettling people who have been waiting the longest, and so we are likely to see more families with medical needs referred.

We know this might sound a little daunting - but we have seen groups successfully raise to the challenge time and again - and genuinely save lives as a result.

When answering these questions, it is important to consider whether the family could access the care they need. Would they be able to get to hospitals easily on public transport? Is there sufficient mental health provision in your area? Are there any specialist charities who could provide psychological support?

It is more likely that someone with severe physical or mental health problems or SENs might not be able to work. If you are in a very expensive area, is it feasible for the family to live sustainably on social welfare payments alone?

You should seek advice from your Local Authority and Clinical Commissioning Group when making this decision.

Reset have some helpful advice here


Please state the languages of families you are able to support

Until now, most resettled families have been from Syria, and spoke either Arabic or Kurdish. From 2021, resettlement is broadening to people from other nationalities - though we are expecting that the majority of families will still be from Syria for the foreseeable future. Here are a list of nationalities who could resettle through the scheme, and what languages they speak:

What sized family would you be able to support?

There is currently a strong need for 4-bedroom homes that can accommodate multigenerational or non-dependent adult families.  There is also a need for single households for new adults (someone who has just turned 18).  

Consider how family size would impact the benefits they receive - and what would be affordable in your area.

  • Parents + children can receive up to £20,000 per annum (£23,000 in London) - no matter how many children they have, or what their rent is.
  • Grandparents or adult children would apply separately, and would not be included in this benefits cap. So their income could help to make up any rent shortfall.
  • Single adults under 35 years old would receive shared accommodation LHA rate - which is often much less than the cost of a one-bedroom or studio property.

Reset have produced some useful advice for calculating benefits for families of different sizes.


Are there any types of properties which are unobtainable and/or unsustainable for a family in your area?

As with the question above, you should consider whether a certain family size would be unaffordable on benefits in your area.


Do you have other information about the local area that may help us to make a good match?

This is your opportunity to say anything that the Home Office should take into consideration when finding a good match. For example, it could be helpful to indicate,

  • If you are in a very rural area, and there is no access mosques or halal food
  • If you are very far from a hospital, and could not support regular visits
  • Are there any school year groups that are full up?
  • If there is a large Kurdish population in your area, and your group has many Kurdish speakers


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